Skip to main content
For tradies, builders & contractors

Answers the phone while you're on the tools.

You can't take a call from up a ladder or under a house. LexisGrid picks up instead, asks the questions you'd ask — what's the job, where is it, when do you need it — captures the lead properly, and books the site visit straight into your calendar.

Book a free demo See pricing
Two tradesmen in hi-vis going over plans together on site
The problem

For trades, a missed call is usually a lost job.

Trade enquiries are urgent and comparison-shopped. The customer rings three numbers off Google and goes with whoever picks up. Voicemail almost never gets a call back.

You're physically unable to answer

Hands full, gloves on, noise everywhere, or halfway through something you can't stop. The call goes to voicemail and about 80% of callers just hang up.

They're calling your competitors too

Most people ring several trades in one sitting. The first one who answers and sounds organised usually gets the quote.

Quoting admin eats your evening

The calls you do return happen at 7pm, after a full day. Then the details get written on a receipt and lost before Monday.

In your words

It qualifies the job the way you would.

LexisGrid doesn't just take a message. It asks what the job is, where it is, roughly how big, and when they want it done — then books a site visit and writes the whole lot into your CRM so you're quoting from real information, not a name and a number.

It asks the qualifying questions. Scope, size, suburb, timeline — the things that decide whether the job is worth driving to.

Site visits booked, not promised. It checks your live calendar and books an actual time, allowing travel between jobs if you've set that up.

Every detail written down. No more scope notes on the back of a docket. The full conversation lands in your CRM against the lead.

Emergency work escalated fast. Burst pipes and no-power calls get flagged to you immediately rather than sitting in a queue.

A tradesman measuring a timber piece with callipers at the bench
Missed call → answered by LexisGrid · 3:14 pm
Hi, I need a quote for a bathroom reno in Parramatta
Happy to help with that. Roughly what size is the bathroom, and are you after a full strip-out and refit or a partial update?
full reno, it's about 6 square metres. hoping to start next month
Got it — full reno, around 6 m², starting next month. We'd want to come out and measure up. Are you free Tuesday morning or Thursday afternoon?
tuesday morning works. Dave, 0417 220 884
Booked, Dave ✓ Tuesday 9:00 am at the Parramatta address for a site measure and quote. We'll confirm the exact street address by text shortly.
✓ Site visit on your calendar · job scope, suburb and timeline saved to CRM · lead marked Qualified
What it handles for you

What it does between 7am and 7pm.

Answers every call you can't

Whether you're on a roof, in a ceiling cavity, or driving. The caller gets a real conversation, not a beep.

Handles the after-hours quote requests

The ones that arrive at 8pm when someone's finally sat down and decided to fix the deck. Answered while your competitors sleep.

Stops leads going cold

Quotes sent but not answered stay visible on your dashboard, so the follow-up actually happens.

Keeps your Google reviews earned

Answering fast is half of what people mean when they say a tradie was "great to deal with".

✓ Live in days — we set it up ✓ Keeps your existing calendar & CRM ✓ No lock-in, cancel any time
Questions from tradies

What tradies ask us.

Can it answer actual phone calls, not just texts?
Yes — phone answering is part of the one plan, not an add-on. LexisGrid answers the call in a natural voice, asks your qualifying questions, checks your live calendar and books the site visit on the spot. You get a full transcript and summary afterwards.
Will it quote prices for jobs?
Only if you want it to, and only from figures you have given it. Most trade businesses set it up to qualify the job and book a site visit rather than quote blind, because every job is different. That is a setting you control.
Can it tell an emergency from a normal enquiry?
Yes. You define what counts as urgent for your business, and those conversations are flagged to the top of your dashboard immediately. It will never tell someone with a burst pipe to wait until Monday.
Does it know I can't be in two suburbs at once?
It books from your live calendar, so it will not offer a slot you are already committed to. If you build travel buffers into your calendar, it respects those too.
I already use a job management system. Do I have to change?
No. LexisGrid connects to the calendar and CRM you already use rather than replacing them. Bookings appear where your team already looks.

Related

Salons & beautyBooked while you're mid-colour. Clinics & allied healthThe booking rush, handled. All featuresPhone answering, CRM capture, dashboard. Pricing$399/month, all in, no lock-in.

See it qualify a job and book the site visit.

Book a free 15-minute demo. We'll load your real services and prices first, so you're watching your own receptionist — not a canned script.

Book a free demo Ask our receptionist now

Or hear it answer a real call — ring 0495 098 999, or use Start web call at the top of the page.