Built in Australia. Sold through agencies.
An AI receptionist made for Australian local business, offered only through the agencies those businesses already trust.
Brilliant operators losing money to unanswered messages.
A salon owner is mid-colour when three Instagram enquiries arrive. A builder is on the tools when the phone rings twice. A clinic's front desk closes at 5:30, and the booking rush starts at 8 pm, when people finally sit down and sort their lives out.
None of them are doing anything wrong. They're doing the work. But every unanswered enquiry is a customer who messages the next business on the list, and that business only has to do one thing to win: answer first.
Local businesses already have someone they trust.
That's their agency. So rather than sell to businesses ourselves, we put LexisGrid in the hands of the agencies that look after them: under the agency's brand, at the agency's price, with two thirds of every fee staying with the agency.
We stay underneath: the AI, the phone lines, the calendars, and the care that keeps a receptionist accurate. Australia first, with our founding partners shaping what comes next.
Accuracy over cleverness
An AI that admits "I don't have that detail" is worth ten that guess. It only speaks from the business's own information.
The owner stays in charge
They edit what it knows, see every conversation and get flagged when a person is needed.
Prove it with numbers
Every client and every agency sees the calls, leads and bookings. If it isn't earning its keep, you'll know first.
The agency owns the relationship
We never sell around our partners. Your clients are yours; we're the engine underneath.
The Medium Changes. The Vision Remains.
I am a conceptualist. I don't define my work by the tools I use, but by the ideas that demand to be brought to life.
Brian Williams
For years, my work was shaped by physical elements — molten glass, beeswax, and sculpted light — learning how to turn raw matter into intentional experiences. Navigating that world taught me a fundamental truth: the medium is just a vessel. The real work is the concept.
Today, that same studio practice has expanded into artificial intelligence. To a traditionalist, moving from physical craftsmanship to neural networks is a pivot; to a conceptualist, it is a seamless continuation. AI is simply the most responsive, fluid material humanity has ever created — a new canvas for human intention.
In a world saturated by automated content, technology without human vision is just noise. Whether working with fire and wax or code and voice, my mission is to inhabit the edge of what's possible and craft ideas that resonate with originality.
A small, hands-on team, easy to reach.
LexisGrid is built by a small team working directly with Australian agencies and the local businesses they look after. We build and run everything underneath: the AI, the phone lines, the calendars and the dashboards. We think the company behind your AI receptionist should be very easy to reach.
We operate as Brian Williams Design trading as LexisGrid, ABN 26 541 146 059, and work with agencies right across Australia.
We don't hand you a login and wish you luck.
- Your agency set up with your brand on everything your clients see
- Help with your first clients, from their knowledge base to their first test call
- Plans, usage and branded invoices for every client, so billing is simple
- A direct line to us, and a say in what we build next
Somebody is always asking. Somebody should always answer.
Not to replace the person who runs the business, but to make sure it's never silent when a customer reaches out.