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LexisGrid
The product

One AI receptionist. Every channel. Your brand.

Everything your clients get when you add them. It answers from their own business details, books into their real calendar and hands over to a person whenever it should.

Phone and web calls

Picks up 24/7 in a natural Australian voice, checks the calendar mid-call and books on the spot. Each client picks its voice and can fix how any word is said.

can I get in Saturday morning?
Saturday I have 9:30 or 11. Which suits?
9:30, it's Mia
Booked · reminder sent

Chat, SMS and socials

Website chat, texts, Facebook Messenger and Instagram DM answered in seconds, with the same knowledge and rules as the phone.

Email from their inbox

New enquiries answered from the client's own business address.

Book, move, cancel

Only free times are offered. Reschedules, cancellations, reminders and holiday closures included.

Leads in the CRM

Every lead saved and moved through the client's pipeline automatically.

Knows when to hand over

Upset customers, complex jobs, anything outside its brief: put through to a person, or flagged at the top of the owner's dashboard with the whole conversation.

Only says what it knows

It answers from each business's own services, prices and hours, says so when it doesn't know, and admits to being an AI whenever it's asked.

Call routing

One number. Every caller to the right place.

Callers say what they need; the AI checks who's open, confirms and puts them through. No "press 1" menus.

  • The owner's phone rings first, and the AI answers what they miss
  • Urgent jobs straight to whoever is on call
  • One number for every branch, with head office seeing them all
  • Departments and named people, each with their own hours
  • Six modes live; VIP callers coming soon

Watch it route a call →

Main line · Sun 11:05 pm
water's pouring through my ceiling!
That's urgent. I'm putting you straight through to our on-call plumber now.
Connected to on-call
Zero-touch onboarding

You add the client. They do the rest.

Build it

From their website, or a short form if they have none. The AI drafts the knowledge base; they check every detail.

Try it

A private test chat and a test call, so they hear exactly how it answers before any customer does.

Put it live

One button. Their 14-day trial runs while they settle in, and they can change any answer at any time.

For you and for them

Built to be run by agencies

All clients, one view

Today, this week or this month, with the ones that need a look flagged first.

Franchise networks

Head office figures for the network, and every branch run like any client.

The owner's view

A dashboard and phone app with alerts, logins for their whole team, and every transcript kept.

Cohort One · 12 founding spots · Australia first

Put your name on an AI receptionist.

Start your agency's 14-day free trial now: set up your brand, add your clients and hear your first one answer. No card needed.

Start your free trial →Try the live demo

Questions first? Email sales@lexisgrid.com or ring Lexi on 0495 098 999. Already a partner? Log in.