LexisGrid answers every enquiry the moment it lands — day, night, weekends — quotes your real prices, books the appointment straight into your calendar, and saves the lead so nothing slips through.
Built for salons, trades, clinics and studios.
One page shows you everything your receptionist did: every conversation handled, every lead captured, every appointment booked — your whole pipeline drawn as a funnel — and the ones that genuinely need a human, flagged and waiting at the top.
Real bookings, not maybes. It reads your live calendar and only offers times that are actually free — no double-bookings, ever.
Every lead lands in your CRM. Names, numbers, what they want — captured from the conversation and moved through your pipeline automatically.
It knows when to hand over. Complex jobs, upset customers, anything outside its brief — flagged for you instead of guessed at.
Most customers don't leave a voicemail and wait. They message the next business on the list. Here's the same Saturday-night enquiry — with and without LexisGrid.
Customer messages: "any chance of a cut + balayage this saturday?"
No reply. The shop closed at 5:30.
She messages two other salons from the same search.
One of them answers.
You reply first thing: "Hi! Yes we do :)" — she's already booked elsewhere.
Customer messages: "any chance of a cut + balayage this saturday?"
LexisGrid replies in seconds with two real openings from your live calendar.
She picks 1:15 pm and leaves her name and number.
Booked, confirmed, saved to your CRM. Reminder scheduled.
You open the dashboard to a new booking — done while you slept.
LexisGrid only speaks from the business profile you give it — services, prices, opening hours, policies, FAQs. It never invents an answer. And you stay in control without calling a developer.
Change a price, add a service, update Saturday hours — from a simple settings page. It quotes the new answer immediately.
A private test chat lets you ask your own receptionist anything and see exactly how it will answer — before a customer ever does.
Tell it what's out of scope and it politely declines — no bluffing, no made-up promises. Anything it can't answer gets handed to you.
Your customers don't pick one channel — so neither does your receptionist. Every conversation lands in the same inbox, the same calendar, the same pipeline.
On the phone it speaks naturally, checks your live calendar mid-call, and books on the spot — then leaves you the transcript and a summary, right next to your text conversations.
LexisGrid plugs into your calendar, your CRM and your channels. We handle the setup — you don't touch a line of code.
Services, prices, hours, the questions you get every day, the things it should never say. About twenty minutes — then test it yourself.
From that moment, every enquiry gets an instant, accurate reply — and you watch the bookings and leads stack up on your dashboard.
Fills your book while you're mid-colour. Knows your services, durations and prices by heart.
Answers while you're on the tools. Captures the job details, location and timeline — and books the site visit.
Handles the booking rush without the hold music. Polite, accurate, and always on message.
Every business solves after-hours enquiries somehow: voicemail and morning call-backs, a website chatbot, or paying someone to answer. Here's how each one actually stacks up.
| Voicemail & call-backsthe default |
Generic chatbotscripted buttons |
Hired receptionistor answering service |
LexisGrid | |
|---|---|---|---|---|
| Answers instantly, 24/7 | ✗ | ✓ | ~business hours only | ✓ |
| Quotes your real prices & services | ✗ | ~only what's scripted | ~if trained & retained | ✓ |
| Books into your live calendar | ✗ | ✗"leave your email" | ✓ | ✓ |
| Saves every lead to your CRM | ✗ | ~form fills at best | ~if they remember | ✓ |
| Handles chat, SMS, socials & phone | ✗phone only | ✗website only | ~one channel at a time | ✓ |
| Knows when to hand over to you | — | ✗dead-ends instead | ✓ | ✓ |
| Typical cost | Lost jobs | Cheap, but converts poorly | $4,000+ / month | A fraction of one hire |
No made-up answers. It only speaks from your business profile. If it doesn't know, it says so and offers to have you follow up.
Every conversation logged. Full transcripts and summaries sit in your CRM against the customer's record — nothing happens out of sight.
Your data stays yours. Each business runs completely separately — your prices, customers and conversations are never shared.
A human is always in the loop. Anything sensitive or unusual is flagged to you immediately — the AI assists, you stay in charge.
Book a 20-minute demo. We'll load your services and prices, and you can chat with your own receptionist live — before you decide anything.
no lock-in · set up for you · cancel any time · the chat in the corner is the real thing