LexisGrid isn't a chatbot with a script. It's a receptionist that knows your business, works every channel, books real appointments and reports back — here's each piece, up close.
Every reply comes from the business profile you control: your services, your prices, your hours, your policies. Not generic filler, and never a guess.
LexisGrid reads your live calendar mid-conversation and only ever offers times that are genuinely open. When the customer picks one, it's booked — confirmed, on your calendar, reminder scheduled.
Names, numbers, what they want, when they want it — pulled from the conversation and written straight into your CRM. Each lead moves through your pipeline automatically as the conversation progresses.
One page shows exactly what your receptionist did: conversations handled, leads captured, appointments booked — this week and all-time — plus your whole pipeline as a funnel, from first message to won job. And anything needing a human sits flagged at the top, so your first coffee comes with a to-do list, not a mystery.
Your receptionist's brain is a simple settings page: services, prices, hours, FAQs, and the things it must never say. Change anything and it answers with the update immediately. Then test it yourself in a private chat before any customer sees it.
Website chat, SMS, Facebook Messenger, Instagram DM — and actual phone calls, answered in a natural voice that checks your calendar mid-call and books on the spot. Every conversation, from every channel, lands in the same inbox with the same follow-through.
Confidence without care is a liability. LexisGrid is built to recognise its limits: complex jobs, sensitive situations, anything outside its brief — flagged to you immediately instead of improvised.
Book a 20-minute demo — we'll load your business in and let you chat with it live.
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